How to Get 300 PPI When Photoshop Exports at 96 PPI Max

How to Get 300 PPI When Photoshop Exports at 96 PPI Max

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Almost all of my graphic work is for the web. I hadn’t done any print stuff in a long time until just this week, some business size pass-along cards for an addiction recovery program. I exported my images from Adobe Photoshop for upload, the PPI of the PSD file was set at 300 ppi, and I set it the same in the export dialog, but when I looked at the JPG image details, they were only 96 ppi. Fricken’ hell, how is that? I mean, what is wrong with Photoshop that it can’t export an image at 300 ppi?

“Does anyone else have this problem”, I thought? Do any of Photoshops competitors have a problem with this? I had to find out. I don’t own every competitive software, but I do own a few, Affinity Photo (1.10.5 version) and Corel Photo-paint 2019 (buggy version; waiting for the 2022 or better suite to come out).

Photoshop Export Detail

Here’s an example of the Photoshop exported JPG file properties. Note the resolution of 96 dpi and a color depth of 24 bit.

How to Get 300 PPI When Photoshop Exports at 96 PPI Max

Affinity Photo Export Detail

Now for the Affinity Photo. Affinity does not import Photoshop file well, but it didn’t have any problem keeping the 300ppi and color depth of 32 bit. But the only reason it could do it was because I already have Photoshop installed and Affinity used Photoshop to do it. (Explanation below)

How to Get 300 PPI When Photoshop Exports at 96 PPI Max

Corel Photo-Paint Export Detail

Photo-Paint in my experience is a master at file handling. Import, export, whatever you want, it’ll do it. No problem exporting from Photo-Paint; 300ppi and color depth of 32 bit.

How to Get 300 PPI When Photoshop Exports at 96 PPI Max

Photoshop has a Workaround

I did find a solution for Adobe Photoshop users who don’t have other option. Using the Image Processor will get it done and keep full resolution and color depth.

  • If you want to export images in Photoshop at anything over 96ppi, use image processor for 300 ppi, located under File > Scripts. You can also export several images at once.
How to Get 300 PPI When Photoshop Exports at 96 PPI Max

Some settings in the Image Processor dialog are needed to do this at full resolution and color depth.

  • Setting 1 is for the image source. Either Images you have open or a Folder.


If you select ‘Use Open Images’ it will process every image you have open.
If you select the folder option, it will process every image in the folder that Photoshop recognizes the format for and subfolders if you have that checkbox selected as well.
Batch processing is what the Image Processor was designed for.

  • Setting 2 is choice of file location
  • Setting 3 gives three file types to choose from. Since JPEG is where Photoshop has the issue, I assume that you will select ‘Save as JPEG’ like I did.
  • Setting 4 wasn’t relevant to my circumstances but may be to you, I ignored it and left the default setting.
How to Get 300 PPI When Photoshop Exports at 96 PPI Max


Make sure that ‘Resize to Fit’ is NOT selected to have an export that has the same specs and dimensions as your work file, or you may get some undesirable results. Ask me how I know.

If you used ‘Save in Same Location’ on option 2 then the files will be placed in a subfolder named JPEG, PNG, SVG, and so on.

So how did Affinity Photo do it? It used the Adobe Image Processor, it cheated. The clue is in the ‘Program Name’ in the image detail screenshots.

My Source

Solved: Re: How to export a JPEG with 300dpi? PS keeps exp… – Adobe Support Community – 8146131

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