Adobe Illustrator: “An unknown error has occurred” when saving a file


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I’ve been working on a new logo for “Secure Point Backup” and after about 4 hours of work decided it was time to save the file and couldn’t because this Adobe Illustrator error, “An unknown error has occurred” when saving the file. I found that most people cured this with deleting the AI Preferences file from the user profile but that was after closing AI. I wasn’t about to loose my work. I then noticed that my little text blurb was missing but in the object manager it was listed as visible. After deleting the text from the file I was able to save it. I don’t get it but if that’s what it takes, so be it. What else can you do?

– Cory L. Curtis
(2010-04-09)

Update :
Twas a corrupt font. I reinstalled that font and I was able to use it.
(2010-04-17)

How to replace a corrupt font in Windows 10

Originally Posted: By Cory Curtis on April 9th, 2010 at 4:40 pm

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